Pribacy policy


Hotel Arrasate is aware of the importance of the privacy of personal data and has therefore implemented a data processing policy aimed at providing maximum security in the use and collection of such data, ensuring compliance with current regulations on the subject and configuring this policy as one of the basic pillars in the lines of action of the entity. While browsing the website http://www.hotelarrasate.com you may be asked for personal data through different forms provided for this purpose. Said data will form part of the pertinent processing according to the specific purpose for which they are collected.

INFORMATION ON THE PROCESSING OF DATA CARRIED OUT THROUGH THE WEBSITE
I.Contact forms. We will process your data to send a response to your request or comments. We will process the data you have provided us with in the contact form on the website, or, where appropriate, through a message by electronic means, such as e-mail or instant messaging.
Purpose of processing: Our website has contact forms in different areas of it. The purpose of data processing is to manage communications that may be established with website users who send us messages through these forms.
Retention period: The data will be processed for the time necessary to manage your request or comment. Subsequently, the data will be deleted if there is no new conversation or interaction between the parties within one year.
Legal basis for processing: The legal basis for the processing of your data is the unambiguous consent that you give by accepting the privacy policy and submitting the form.
Recipients and transfer: No data will be transferred. No international transfers of data will be made except for storage purposes and on the basis of appropriate safeguards.

I.Receipt of curriculum vitae. We will process the data to manage your participation in personnel selection processes. We will process the data you have provided us with in the contact form on the website or, where appropriate, through a message by electronic means, such as e-mail or instant messaging.
Purpose of processing: To participate in present or future personnel selection processes.
Retention period: The data will be processed for the time necessary to manage your application and then for future vacancies, and you may request their deletion at any time.
Legal basis for processing: The legal basis for processing your data is the unambiguous consent you give us when you provide us with your data.
Recipients and transfer: The data may be disclosed to other establishments within the group. No international transfers of data will be made except for storage purposes and on the basis of appropriate safeguards.

III. Communications by electronic means. When you contact us by means of an electronic message, such as an e-mail, you will notice that the signature of the e-mail contains a first layer of information about the purpose of the processing of your data. In this clause we inform you of the other points required by data protection legislation.
Purpose of processing: The purpose of the processing is the management of the communications established between the parties.
Retention period: The data will be processed for the period of time for which liabilities may arise between the parties, with a minimum of 5 years.
Legal basis for processing: Execution of contractual or pre-contractual measures; consent.
Recipients and transfer: Data will not be assigned or transferred, unless it is necessary to provide you with the services requested.

IV.Reservation and other services. The entity will process your data to manage your booking, including processing the data you have provided in the registration form, including charging the credit card provided in the booking in accordance with the booking conditions.
Purpose of processing: If you book a place in our establishment through the booking engine, your data will be processed to facilitate the aforementioned booking process.
Retention period: The data will be processed for the period of time for which liabilities may arise between the parties, with a minimum of 5 years.
Legal basis for processing: The legitimacy of the processing for the reservation of a place is based on the execution of a contract between the parties and compliance with legal obligations.
Recipients and transfer: No transfer of data will be made, unless it is necessary to provide the requested services. The necessary data will be communicated with the travel agency or booking agent, where applicable. The necessary data will be provided to the relevant payment institutions.

EXERCISE OF DATA PROTECTION RIGHTS
You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. As a data subject, you have the right to access your personal data, as well as the right to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defence of claims. In certain circumstances and on grounds relating to your particular situation, you may object to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. In those cases in which the processing of your data is based on your consent, you may revoke it at any time. Where legally applicable, you have the right to data portability, which means that you have the right to receive the personal data relating to you that we are processing and to store it in a device of your own, which also allows you to ask us to transfer your data to another data controller. In addition, if you believe that there is a problem or an incident in relation to the processing of your data, you may contact us at the contact address indicated in this document, and in any event, you have the right to lodge a complaint with the supervisory authority for the protection of personal data. To exercise your rights, you can send a request to the following e-mail address: hotel@hotelarrasate.com

Pribacy policy


Hotel Arrasate is aware of the importance of the privacy of personal data and has therefore implemented a data processing policy aimed at providing maximum security in the use and collection of such data, ensuring compliance with current regulations on the subject and configuring this policy as one of the basic pillars in the lines of action of the entity. While browsing the website http://www.hotelarrasate.com you may be asked for personal data through different forms provided for this purpose. Said data will form part of the pertinent processing according to the specific purpose for which they are collected.

INFORMATION ON THE PROCESSING OF DATA CARRIED OUT THROUGH THE WEBSITE
I.Contact forms. We will process your data to send a response to your request or comments. We will process the data you have provided us with in the contact form on the website, or, where appropriate, through a message by electronic means, such as e-mail or instant messaging.
Purpose of processing: Our website has contact forms in different areas of it. The purpose of data processing is to manage communications that may be established with website users who send us messages through these forms.
Retention period: The data will be processed for the time necessary to manage your request or comment. Subsequently, the data will be deleted if there is no new conversation or interaction between the parties within one year.
Legal basis for processing: The legal basis for the processing of your data is the unambiguous consent that you give by accepting the privacy policy and submitting the form.
Recipients and transfer: No data will be transferred. No international transfers of data will be made except for storage purposes and on the basis of appropriate safeguards.

I.Receipt of curriculum vitae. We will process the data to manage your participation in personnel selection processes. We will process the data you have provided us with in the contact form on the website or, where appropriate, through a message by electronic means, such as e-mail or instant messaging.
Purpose of processing: To participate in present or future personnel selection processes.
Retention period: The data will be processed for the time necessary to manage your application and then for future vacancies, and you may request their deletion at any time.
Legal basis for processing: The legal basis for processing your data is the unambiguous consent you give us when you provide us with your data.
Recipients and transfer: The data may be disclosed to other establishments within the group. No international transfers of data will be made except for storage purposes and on the basis of appropriate safeguards.

III. Communications by electronic means. When you contact us by means of an electronic message, such as an e-mail, you will notice that the signature of the e-mail contains a first layer of information about the purpose of the processing of your data. In this clause we inform you of the other points required by data protection legislation.
Purpose of processing: The purpose of the processing is the management of the communications established between the parties.
Retention period: The data will be processed for the period of time for which liabilities may arise between the parties, with a minimum of 5 years.
Legal basis for processing: Execution of contractual or pre-contractual measures; consent.
Recipients and transfer: Data will not be assigned or transferred, unless it is necessary to provide you with the services requested.

IV.Reservation and other services. The entity will process your data to manage your booking, including processing the data you have provided in the registration form, including charging the credit card provided in the booking in accordance with the booking conditions.
Purpose of processing: If you book a place in our establishment through the booking engine, your data will be processed to facilitate the aforementioned booking process.
Retention period: The data will be processed for the period of time for which liabilities may arise between the parties, with a minimum of 5 years.
Legal basis for processing: The legitimacy of the processing for the reservation of a place is based on the execution of a contract between the parties and compliance with legal obligations.
Recipients and transfer: No transfer of data will be made, unless it is necessary to provide the requested services. The necessary data will be communicated with the travel agency or booking agent, where applicable. The necessary data will be provided to the relevant payment institutions.

EXERCISE OF DATA PROTECTION RIGHTS
You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. As a data subject, you have the right to access your personal data, as well as the right to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defence of claims. In certain circumstances and on grounds relating to your particular situation, you may object to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. In those cases in which the processing of your data is based on your consent, you may revoke it at any time. Where legally applicable, you have the right to data portability, which means that you have the right to receive the personal data relating to you that we are processing and to store it in a device of your own, which also allows you to ask us to transfer your data to another data controller. In addition, if you believe that there is a problem or an incident in relation to the processing of your data, you may contact us at the contact address indicated in this document, and in any event, you have the right to lodge a complaint with the supervisory authority for the protection of personal data. To exercise your rights, you can send a request to the following e-mail address: hotel@hotelarrasate.com